Leela Technologies Is A Digital Solutions Company:
MANAGING CUSTOMER EXPECTATIONS IN A DIGITAL WORLD
In Today’s digital world, customer expectations are ever so closely connected to technology. In pursuit of customer centricity, business leaders are reimaging and reshaping their companies by putting themselves in-place of their customer and understand their needs. With the most critical element of this transformation this journey started, which requires a complete clarity regarding customer expectations from their product, service or solution. At Leela Technologies, the ability of the organization will speed up by our digital solutions to harness the new opportunities opened by digital platforms by addressing needs of mobile-enabled prospects, customers and employees.
MOBILE MONEY PLATFORM
Mobile payment or mobile money is considered as an important economic driver. This (Mobile money) technology has an impact on the entire spectrum of beneficiaries from the well-heeled to the unbanked in remote areas. Leela Technologies has collaboration with world's leading mobile financial service providers for nearly a decade, in the successful implementation of their services and products. Over the years, across the breadth of the MFS ecosystem, we have built extensive capacity and capability in the areas of system integration, professional services, and support functions and collaborating with customers in the development and design of their products.
OUR COLLECTION OF SERVICE OFFERINGS INCLUDES:
- Product design and development
- Professional services
- Managed services
- SI Partnerships
- Biller aggregators, International remittance, Micro-finance, Banks, Cards, Payment gateways
- USSD, Mobile app, SMS, Web, S@T
- VISA, Mastercard
IMPLEMENTATION OF ENTERPRISE EDITION PLATFORM AT THE WORLD’S LEADING MOBILE FINANCIAL SERVICES PROVIDER:
- Leela Technologies proposed a collaborative delivery model in order to address the client’s aggressive go-to- market, leveraging a distributed agile development methodology.
SIGHTN2 FRAMEWORK FOR DIGITAL MARKETING:
Leela Technologies presents a digital marketing solution which will help you to market more profitably through improved insights, discovery and decision-making to increase the engagement via campaign and channel optimization. It provides marketers breakthrough analytics and simplified decision-making tools to raise marketing performance. Marketing analysts, managers and agencies use to the previously out-of- reach cross-channel insights and powerful, easy-to- use dashboards to take strategic decision for high impact digital marketing. By leveraging Microsoft's powerful Digital Marketing and Business Intelligence platforms incorporated with leading online marketing tools and services. SightN2 for Digital Marketing enables marketers to:
- Optimize channel and campaign spend
- Build a platform for content personalization based on historical visitor behaviors
- Enhance 1 on 1 visitor experience and engagement across channels
- To maximize ROI, Generate and evolve data-driven marketing strategies
In today’s world, cloud computing is an essential part of an organization’s business strategy, irrespective of its size. The agility, speed, and effectiveness that cloud offers are supreme and help organizations transform customer relationship. Leela Technologies offers a robust set of cloud services including Software as a Service (SaaS), Infrastructure as a Service (IaaS) & Platform as a Service (PaaS).
- Information Extraction:
- Information Retrieval:
- QA and Results:
Documents are scanned, and uploaded to the system; the analyst can write specific rules to be applied to the documents, to extract the required data.
Proprietary and NLP algorithms are applied to retrieve the data from the documents. A combination of machine-learned and rule- based approach is used to perform this.
After the extraction of data, checked to validate if the required data is retrieved and new rules can be applied. As soon as the QA is complete the user can export the result in the desired format or a connector can be created to push the data to the IMS/BI system.
Business innovation searches a validated market opportunity with clients willing to buy a product or a service and one that addresses such an opportunity. Ideas are the lifeblood of innovation. ‘No ideas’ translate to ‘No innovation'. It continues to be our opportunity to partner with customers from around the world to convert business ideas into clear market winners. To promote an innovative mindset throughout the organization by encouraging collaboration and positive participation Leela Technologies has built an accelerator framework for Innovation tool implementation. This tool helps maximize innovation potential of employees and establish the innovative culture.
WHAT WE OFFER:
- Idea challenge management
- Innovation hub management
- Idea lifecycle management
- User management (admin, moderator, contributor)
- Branding and customization
- Notification management (blogs, notice boards, newsletters and innovation corners)
- Idea misappropriation tool
- LDAP integration
- Community management
- Online store to redeem rewards
- Gamification (leaderboard, profile ranking, rewards)
- Optional – standalone hosting and administration
- Reporting and analytics
- Optional – Idea implementation tracking tool
- Social (thumbs-up, comment, follow/unfollow, live chat)