OUR DIGITAL STRATEGY EXECUTION WORK STREAMS INCLUDE:
CALIBRATION – DIGITAL STRATEGY MAP WITH METRICS, OBJECTIVES AND INITIATIVES:>
- Financial income from digital channels and products
- Digital customer value plan for each customer section
- Digital processes (operations, marketing/service, product innovation)
- Digital Learning (Digital Skills and Roles, Digital Applications like SMACI, Bimodal IT and Digital Culture-Leadership-Teamwork-Alignment)
MOTIVATION - SKILLS MATRIX AND DIGITAL SCORECARDS FOR DEPARTMENTS AND ROLES
CAPABILITY - POCS AND LEARN AND TEST IDEAS FROM SUCCESSES AND FAILURES
CAPACITY - INSTITUTIONALIZE THE SUCCESSES IN THE ENTIRE COMPANY
- Digital Value Proposition and Scorecards and Strategy Map
- Design of Digital processes (channels, customer interaction and profiling)
- Skills Matrix, Digital Roles, Culture and Leadership
- NLP, SMACI, OmniChannel strategies along with Bimodal/Agile capabilities
- Digital Transformation Plan with Digital Initiatives funding
- Business benefits for each Digital success
WE DELIVER THE FOLLOWING SERVICES TO OUR CUSTOMERS AS PART OF DIGITAL STRATEGY EXECUTION SERVICES:
OUR SMACI STRATEGY DELIVERABLES INCLUDE:
- Social Media Strategy
- Mobility Strategy
- Analytics Strategy (Big Data, Machine Learning, Predictive Modeling, etc.)
- Cloud Strategy
- Internet Of Thing (IOT) Strategy
- Natural Language Processing Strategy
- Omni-channel strategy
- Agile and Bimodal delivery strategy
To find out more about digital strategy execution, contact here
WHAT OTHER DIGITAL TRANSFORMATION SERVICES WE OFFER
Leela technologies have designed a unique framework for digital strategy creation to assists and guide customers effectively control digital channels for their marketing,
Know More...In Today’s digital world, customer expectations are ever so closely connected to technology. In pursuit of customer centricity, business leaders are reimaging and reshaping their companies by putting themselves
Know More...Are you a service provider of telecommunications and looking for better analysis into data usage patterns of your customers? Are you a retailer and require a better understanding of customer purchase patterns?
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